5 Ways How to Fix HP Printer Cannot Connect to Web Services

  • 4 min read
  • Jan 19, 2023
How to Fix HP Printer Cannot Connect to Web Services

One of the very annoying thing happened while using the printer is when you encounter with some printer errors. When you really need your printer to print documents online, you have to make sure your printer is good to go online. However, sometimes printers unable to connect to web services which is really bothersome. If this problem appear, then you need to know How to Fix HP Printer Cannot Connect to Web Services.

Generally, one of the following error messages appears on your printer or PC when the printer is unable to connect to Web Services. If this happened you must follow the instructions for the upcoming tasks. Check to see if the problem is fixed by using the printer after every task.

Solution 1: Verify If Your Printer Is Web Services Compatible

Check to see if your HP printer model is Web Services compatible. If it doesn’t, difficulties are sure to arise. If HP Web Services aren’t functioning, see if the Control Panel for your printer displays an ePrint or Web Services icon.

  • Turn on the printer.
  • Head over to the Control Panel.
  • Look for the Web Services or ePrint icon.

Get in touch with the HP printer service center if you don’t see any icons on the control panel or are unsure whether your printer supports the online service. As an alternative, you might buy a brand-new printer that works with Web Services.

Solution 2: Restart Your Computer, Router, and HP Printer

Simply restarting your device will fix the HP Web Services not working error. To connect to the Web Services, make sure you restart your network, operating system, and printer.

Restart the network-connected devices using the proper procedure:

  • Make sure your printer is turned off.
  • If your printer has any Ethernet or USB cords connected, remove them. Conflicts when attempting to connect to a wireless network could arise if any of these are used. The HP printer is unable to connect to Web Services as a result.
  • Your WiFi router’s power wires should all be disconnected. Prior to re-connecting the cords, make sure you give yourself at least 15 seconds to wait. Check the lights to ensure a successful connection after connecting the cord.

You can restart your computer system after following these instructions. Check for any issues later by turning on your HP printer. Continue to the next mending technique if your HP printer is having trouble connecting to Web Services.

Solution 3: Verify That Your Connection is Working Fine

Your HP printer’s inability to access the Web Services could be mostly due to a bad network connection. It is crucial to ensure that your connection is functioning properly. Additionally, to prevent annoyance, confirm that the printer is connected to a reliable and pertinent network.

Important information on how to check the state of the printer connection and wired (Ethernet) or wireless networks.

If your printer cannot connect to web services, check your WiFi network.

  • The HP printer shouldn’t be connected to a USB cord. It should be mentioned that if you use any USB with your printer, your HP printer will not be able to connect to Web Services.
  • Confirm that you meet the requirements by checking the router documentation or the support page.
  • Neither host nor guest networks, such as those at residences, homes, or schools, should be connected to your printer.
  • Confirm that the wireless feature is turned on. Access your printer’s Settings or Wireless Network menu to confirm. Next, see if the Wireless icon is a solid shade of blue.

Note: Make sure to relocate your printer and PC close to the router if the light is blue but flickering. Away from metal objects and devices, such as cordless phones and microwaves, as these could produce radio signals. Investigate the problem if your printer frequently loses its wireless connection.

  • Check the Windows Taskbar for your network name or connection status. As an alternative, you can view the network information by selecting the Network icon on the computer.
  • Disconnect from the incorrect network you are using and then re-connect to the right one.
  • If you notice that your network has a weak signal, move your computer and printer close to the router.
  • Connect it to your network and recheck the network status if you don’t notice the network status linked. Once connected successfully, take note that the status will appear next to your network name.
why is my hp printer not connecting to web services and How to Fix HP Printer Cannot Connect to Web Services
How to Fix HP Printer Cannot Connect to Web Services in HP DeskJet 2700 Series

Solution 4: Update Firmware For The Printer And Router

For the firmware versions, HP routinely releases new upgrades. To avoid inconveniences or gain access to advanced capabilities, you must install these updates. Make sure you update the firmware on your printer. You can accomplish this by logging into the HP Smart app or printer control panel.

Make sure you update network firmware in addition to printer firmware. Insecure firmware can compromise security and degrade performance. Additionally, it can stop your router from connecting to the internet.

Solution 5: Install the Driver and Printer App

HP Smart is not compatible with a USB cable. It has to be wireless.

If you are using a USB cable, you will have to download the full-feature printer app. You will have to install the printer using the full-featured driver to get the USB-to-wireless option. Click here to download the printer driver.

  • Make sure the printer and the PC are connected to the same wireless network.
  • Either a 2.4GHz network or a 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Alternatively, you may use the WPS method to connect the printer to the network as shown in this document.

Well, those are 5 solutions on How to Fix HP Printer Cannot Connect to Web Services. Hope it help!

Read Also: How to Fix HP Printer Error 59.F0.

Images Source: HP.com

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